Professional Experience: August 2004 - June 2019

Northside Independent School District
San Antonio, Texas
District Training and Development Supervisor

District trainer supervising a team of 18 Technology Support Specialist that supported local campus technology deployments and resource development of training guides, handouts, multimedia training aides and mobile device management.

  • Leadership: Lead instructional designer of course training materials, 1-to-1 mobile device management support, scenario-based resources, and instructional videos.
  • Innovation: Successfully researched, proposed, and implemented the first district-wide use of a Learning Management System for training and HR tracking purposes impacting 13,000 employees.
  • Cross-Departmental Collaboration: Created and managed cross-departmental collaborative mini-conference training initiatives for professional development, train-the-trainer, and best practices for supporting technology deployments.
  • Influence and Recognition: Recognition and lead presenter at state-wide technology conferences for implementations, adoption leadership, and best practices.